Shipping policy
Bensons Watches Shipping Policy
Processing Time
Orders are processed within 5-7 business days from the time the order is placed. Processing includes verifying the order, performing quality checks, and packaging. Business days do not include weekends or national holidays.
Shipping Time
Our estimated shipping time is typically 10-14 days after processing. We strive to deliver your order promptly, but please note that shipping times are estimates and may vary due to external factors like weather conditions, customs, or logistical delays.
Shipping Guarantee – 100% Secure Delivery
We stand by our promise to ensure every order reaches you safely. If your package is lost, stolen, or stopped at customs, we guarantee a replacement shipment at no additional cost to you. This means you can shop with absolute confidence knowing your purchase is fully protected.
Shipping Costs
Shipping costs vary based on the destination and the size of your order. The final shipping cost will be calculated at checkout to ensure you receive the most efficient and cost-effective shipping option.
International Shipping
Bensons Watches offers international shipping to select countries. Please be aware that international customers are responsible for any customs duties, taxes, or fees upon arrival in the destination country. International shipping times may also vary due to customs clearance.
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number and a link to track your package online. Please allow 5-10 days for tracking information to update.
Shipping Carriers
We work with various shipping carriers, and the carrier assigned will depend on the size, weight, and destination of your order.
Lost or Damaged Items
If your order is lost, stolen, or arrives damaged, contact us immediately. We will assist you with a replacement shipment or store credit to ensure you receive your luxury timepiece without worry.
Contact Us
For any questions or concerns regarding your order or our shipping policy, feel free to reach out to our customer service team. We are here to ensure your experience with Bensons Watches is seamless and satisfying.
Policy Updates
Bensons Watches reserves the right to update this shipping policy at any time. Please check back periodically for any changes.
By making a purchase from Bensons Watches, you agree to this shipping policy. Thank you for your support—we look forward to delivering your luxury timepiece!