Our Guarantee

The Bensons Watches Ironclad Guarantee

At Bensons Watches, we believe that buying a luxury timepiece should be as secure, seamless, and worry-free as owning one. That’s why we stand behind every purchase with our Ironclad Guarantee, ensuring you receive a perfectly crafted timepiece with zero risk.

1. Guaranteed Safe Delivery – Or We Reship It for Free

• Every order is fully insured against loss, theft, or customs issues.
• If your package is lost in transit, stolen, or seized at customs, we will reship your order at no additional cost.
• We provide tracking updates every step of the way to ensure complete transparency.

2. 100% Functional Guarantee – Or We Replace It 

• Your watch is tested and inspected before shipping to guarantee flawless functionality upon arrival.
• If your watch arrives with any defect or issue, we will replace it free of charge—no hassle, no headaches.

3. Precision Craftsmanship Guarantee

• We offer only the highest standard of craftsmanship with precision movements and meticulous attention to detail.
• If you feel your timepiece doesn’t meet your expectations, contact us—we’re committed to ensuring your complete satisfaction.

4. VIP Customer Support – We’re Here for You

• Our concierge-level support team is available before, during, and after your purchase to assist with any questions, tracking, or concerns.
• Whether it’s a simple inquiry or a rare issue, we handle everything with care, discretion, and professionalism.

Bottom Line: You’re Covered, No Matter What

When you buy from Bensons Watches, you’re making a zero-risk investment in a luxury timepiece that exceeds expectations. If anything goes wrong, we make it right—guaranteed.

Now, you can buy with total confidence, knowing you’re backed by the strongest guarantee in the industry.